The British Property Awards was established to help consumers trying to make an informed decision on which estate agent or letting agent to consider working with. The judging process independently assesses agents against a set of 25 criteria over a number of months to ensure continuity and stability. The awards highlight excellence and can be trusted by consumers as part of their decision-making process. Since we entered the British Property Awards competition in 2018, we've consistently won gold in SW3:
Maskells is my "go-to" estate agency in London! I have dealt with sales (Jamie) and lettings (Peter) - both are equally responsive, professional, polite and straightforward (a rare pearl in the property world)! They always take time to do a highly thorough and professional job. I have referred Maskells to friends and colleagues and the feedback has always reflected my own experience. They stand out head and shoulders about the competition!”
I am extremely satisfied with the service provided by Maskells Estate Agents. I had to move in during first lockdown in March and the team was very efficient allowing me to move smoothly into the property shortly after I signed the contract. I would like to highlight the precious work of Alex who, with fantastic customer service, has promptly solved the few issues I had with the property and he is always available to help. I highly recommend this agency because of their manners and professionalism.”
Jamie Hope is that rarest of beings - an estate agent who is proactive without ever being intrusive, sensitive to the needs of buyers and sellers, creative in getting deals done, highly responsive and efficient but never pestering, open minded in working with other agencies and innovative in ensuring their incentives are structured to maximise exposure to all buyers in the market. Having tried without success to sell our house for some time, Jamie proactively approached us and convinced he could make a sale happen despite very difficult market conditions. He did just that, steering the process throughout with great sensitivity to a successful conclusion. I would recommend him to potential sellers without hesitation.
Vashti has been a fantastic property manager, responding to all queries and concerns incredibly quickly, efficiently and professionally. Lovely to work with - highly recommend!”
Rented twice with Maskells, both times very responsive and quick turnaround from visiting apartments to completing lease”
Peter, Vashti and the team are highly professional, proactive and kind. As a tennant since 2 years, they have helped us to solve a few technical issues we had with the property in a very efficient manner. They have always been diligent and balanced in their role as intermediaries between us and the landlord. They have a smart, diplomatic yet efficient manner to operate. I really recommend Maskells Agents in Chelsea.”
I would highly recommend Maskells. Great service, very professional and efficient. Poppy and her team have been extremely helpful from visiting to moving in!”
From the moment we found the house to rent, Poppy stepped up and was helpful at every step. Maskells have looked after us well and we would recommend them to any friends looking to rent a property”
Best Real Estate Agency in London I really recommend Maskells for the professional attitude they have. The agency takes care of you from day one to the last day. Always available to help you and to support you to transform your staying in London as the best one of your life.”
Alex Coutts from Maskells has been outstanding, he offered great support, patience and understanding. He took his time to attentively answer all inquiries and he always wanted to make sure that I have a good experience during my flat search, which is not the norm in the rental market place in a metropolitan like London. I am sure he is a true reflection for the standards and spirit of Maskells, and I can only extend my highest recommendations for him and the agency.”
I had a great experience in searching an apartment in London with Poppy and the Maskells team. Poppy’s responsiveness and availability was outstanding, as well as her effort in making sure that everything was simple, smooth and efficiently handled. Poppy understood my needs and did her best to fulfill my expectations. I was well taken care of without any sort of pressure. If you are looking for a property in London, I recommend referring to Poppy and her team.”
