What Tenants Need to Know About Pet-Friendly Rentals in London

For those with pets, finding a rental property in London can sometimes be difficult. However, securing a home where pets are allowed is possible with the right approach. At Maskells, we understand the needs of pet owners and offer expert guidance on the rental market. Let us help you find a pet-friendly home that suits both you and your cosy companion.

The Legal Landscape: Can Tenants Keep Pets in Rental Properties?

In London, tenants are allowed to keep pets in rental properties as long as they obtain written consent from their landlord. According to the government's Model Tenancy Agreement, landlords cannot unreasonably withhold consent for pets. If they do refuse, they are required to provide a valid reason. This regulation aims to make it easier for responsible pet owners to find suitable accommodation, but it is important to understand the nuances involved.

*Disclaimer*:The information provided in this blog post is for general guidance only and does not constitute legal advice. Tenants should seek professional legal counsel for advice regarding their specific circumstances.

How to Get Consent to Keep a Pet

When considering a rental property, tenants should always request permission, in writing, to keep a pet.  A polite letter or email detailing the pet’s type, size, breed and behaviour can help. Including a pet CV with references from previous landlords or neighbours shows responsibility.

Landlords have 28 days to respond in writing. If permission is granted, ensure it is included in the tenancy agreement to prevent future misunderstandings.

Can Landlords Charge Extra for Pets?

Landlords cannot legally charge an additional fee for keeping a pet and they cannot ask for a higher security deposit specifically for pets either. Under the Tenant Fees Act 2019, the security deposit is capped at five weeks' rent (or six weeks if the annual rent exceeds £50,000), but this cap applies to the total deposit, regardless of pet ownership. 

Instead, landlords often address pet-related concerns through pet clauses in the tenancy agreement or by requesting pet insurance.  It is crucial for tenants to clarify these terms before signing the tenancy agreement. A transparent agreement helps protect both parties and ensures that expectations are clear from the outset.

Common Reasons for Refusing Pets

Even though landlords cannot unreasonably deny consent for pets, there are legitimate circumstances under which they might refuse:

  • Space Constraints: If the property is particularly small, such as a studio flat, it may not be suitable for larger animals.
  • Potential Nuisance: Landlords might be concerned about the pet causing disruptions to neighbours, such as excessive barking or other noise.
  • Property Damage: Some pets, particularly young or untrained ones, might pose a risk to the condition of the property, especially in furnished rentals.

By understanding these concerns you can address them proactively, by offering to repair any damage. Also, demonstrating the good behaviour of your pet can sometimes help persuade a hesitant landlord.

Tenant Responsibilities When Keeping Pets

Tenants who are granted permission to keep a pet must adhere to several important responsibilities:

  • Property Care: Tenants are liable for any damage caused by their pets. This includes repairing scratches, cleaning up after accidents and ensuring the property is left in its original condition at the end of the tenancy.
  • Transparency with the Landlord: Being upfront with your landlord about keeping a pet is essential. Unauthorised pets could lead to breaches of the tenancy agreement and potentially result in eviction.
  • Respecting Neighbours: Tenants must ensure that their pet does not become a nuisance to those living nearby. Simple steps like keeping pets quiet, managing odours and cleaning up shared outdoor spaces can help maintain good relations within the community.

How to Search for Pet-Friendly Properties in London

Finding pet-friendly rentals in London can be streamlined with a few strategic steps:

  • Use Online Filters: Property websites such as Zoopla and Rightmove offer filters that allow users to search specifically for pet-friendly properties. This can save time and focus your search on viable options or look at the Lets with Pets website.
  • Specialist Services: Consider using relocation services like Pets Lets, which specialise in finding homes for pet owners. Such services often have relationships with landlords who are more open to allowing pets, offering a valuable shortcut to suitable properties.
  • Engage with Letting Agents: Working with experienced letting agents like our team can also provide access to off-market or lesser-known properties where pets are welcomed. Letting agents can advocate on your behalf, negotiate terms and help ensure that all paperwork is in order.


Preparing Your Pet for Rental Living

Once you have secured a pet-friendly rental, the transition period is crucial for both you and your pet:

  • Create a Safe Space: Set up a designated area for your pet with familiar items such as their bed, toys and feeding bowls. This can help reduce stress and promote quicker acclimatisation to the new environment.
  • Maintain Routine: Keeping consistent feeding, walking and play times can help your pet settle into the new home.
  • Introduce Gradually: If your property has shared spaces, introduce your pet to these areas gradually and ensure good behaviour around neighbours.


Handling Challenges with Pet-Friendly Rentals

Even with the best preparation, challenges can arise. Whether it is a misunderstanding with the landlord or a noise complaint from a neighbour, open and honest communication is key. Addressing issues early and showing a willingness to resolve problems can help maintain a harmonious living arrangement.

If disputes do arise, tenants should refer to the tenancy agreement and any written permissions regarding pets. Keeping records of all communications with the landlord can also be beneficial if mediation or legal advice is needed.

Conclusion: Finding the Perfect Home for You and Your Pet

Navigating the London rental market with a pet requires patience, preparation and clear communication. By understanding your rights and responsibilities, preparing a strong case for your pet and working with trusted letting agents, you can significantly increase your chances of finding a welcoming home for both you and your pet.

At Maskells, we can offer advice, guide you through the rental process and connect you with pet-friendly landlords across London's prestigious neighbourhoods.

Finding the right home does not have to mean leaving your pet behind. With the right approach, you can enjoy the vibrant London lifestyle with your furry friend by your side.

Posted on Tuesday, March 11, 2025